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Convenience Store/Customer Service Supervisor
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Position Number: 4145391
Location: Springfield, MO
Position Type: Multicultural Affairs and Affirmative Action

Convenience Store/Customer Service Supervisor

Work Location: Springfield Campus
Department: Bookstore
HR Home Department: 085000 BOOKSTORE
Pay Grade: 42
Proposed Salary: $38,225 - $39,500
Position only available to current, regular, full-time Missouri State University employees? No, Position is available to all applicants.
Appointment Type: Full Time Regular
Exempt/Non-Exempt: Exempt

General Functions:
The Convenience Store/Customer Service Supervisor will assist the Customer Service Manager in overseeing the daily operations of the convenience stores and main campus bookstore. Primary responsibility will be to supervise the satellite operations of the bookstore by coordinating deliveries, determining pricing, ordering inventory, processing invoices for merchandise received, and hiring, scheduling, and supervising students working as store clerks. The Convenience Store/Customer Service Supervisor monitors projects involving construction, additions, and modifications to convenience store operations.

Description of Primary Duties:
The Convenience Store/Customer Service Supervisor will assist the Customer Service Manager in overseeing the daily operations of the convenience stores and main campus bookstore. Primary responsibility will be to supervise the satellite operations of the bookstore by coordinating deliveries, determining pricing, ordering inventory, processing invoices for merchandise received, and hiring, scheduling, and supervising students working as store clerks. The Convenience Store/Customer Service Supervisor monitors projects involving construction, additions, and modifications to convenience store operations.

Minimum Acceptable Qualifications:
Education: A high school diploma is required; a bachelors degree is preferred.

Experience: Three years of relevant retail experience is required with a minimum of one year of retail buying experience preferred.

Skills: Effective interpersonal, verbal, and written communication skills are required. Organizational ability is required. The ability to develop knowledge of, respect for, and skills to engage with those of other cultures or backgrounds is required. Supervisory experience is preferred.

Effort: This position works on the sales floor for extended periods of time and frequently lifts and moves materials and equipment weighing up to thirty pounds; may climb ladders to access merchandise and accesses materials or equipment stored on lower shelves or in lower cabinets/drawers. Daily commuting/walking between locations is to be anticipated.

Other: A valid drivers license is required.

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Additional Qualifications:

Open Date: 04/28/2023
Close Date (If Close Date is blank then the posting is considered open until filled):

Special Instructions to Applicants:
First date of consideration is May 22, 2023 and review of applications will continue until the position is filled.

Background Check Statement:
Employment will require a criminal background check at University expense.

To apply, visit https://jobs.missouristate.edu/postings/70663

Non Discrimination Statement

Missouri State University is a community of people with respect for diversity. The University emphasizes the dignity and equality common to all persons and adheres to a strict nondiscrimination policy regarding the treatment of individual faculty, staff, and students. In accord with federal law and applicable Missouri statutes, the University does not discriminate on the basis of race, color, national origin (including ancestry, or any other subcategory of national origin recognized by applicable law), religion, sex (including marital status, family status, pregnancy, sexual orientation, gender identity, gender expression, or any other subcategory of sex recognized by applicable law), age, disability, veteran status, genetic information, or any other basis protected by applicable law in employment or in any program or activity offered or sponsored by the University. Sex discrimination encompasses sexual harassment, which includes sexual violence, and is strictly prohibited by Title IX of the Education Amendments of 1972.

This policy shall not be interpreted in a manner as to violate the legal rights of religious organizations or military organizations associated with the Armed Forces of the United States of America.

The University maintains a grievance procedure incorporating due process available to any person who believes he or she has been discriminated against. Missouri State University is an Equal Opportunity/Affirmative Action/Minority/Female/Veterans/Disability/Sexual Orientation/Gender Identity employer. Inquiries concerning the complaint/grievance procedure related to sex discrimination, including sexual harassment and sexual assault, should be addressed to the Title IX Coordinator, Carrington Hall 205, 901 S. National Ave., Springfield, Missouri 65897, TitleIX@missouristate.edu, 417-836-8506, or to the Office for Civil Rights. All other inquiries concerning the grievance procedure, Affirmative Action Plan, or compliance with federal and state laws and guidelines should be addressed to the Equal Opportunity Officer, Office for Institutional Equity and Compliance, Park Central Office Building, Suite 111, Springfield, Missouri 65897, equity@missouristate.edu, 417-836-4252, or to the Office for Civil Rights. (Res. Board Policies No. 70-11; Bd. Min. 10-28-11.)